Detailed records of all your customer communications.The ability to add SMS integrations with other services and apps.Lower cost, as pricing is flexible and based on the volume of texts you anticipate sending.Other benefits of our texting website, regardless of what you plan to use it for include: Add multiple phone numbers and team members.Filter incoming messages by time waiting.They also get the inbox features they need to manage incoming and outgoing text from customers. If you want to send a group text or run an SMS marketing campaign, here’s an excellent summary of why you need to use a web-based texting service.įor two-way SMS, our customers appreciate the fact they can text-enable their existing landline number or set up a new number. Wondering why you should use a web-based SMS app for 1-on-1 texting, mass texting, or both? There are many reasons why beyond separating your personal and work life. Why Use a Web-Based Text Messaging Service? Of course, web-to-phone text messaging services like ours offer many additional benefits, which we’ll cover next. One of the main differences between texting from your phone and web-based SMS is that you can text one or thousands of your customers with one click and a few minutes of your time. When you want to text someone, you open your messages, tap “new message,” type in your contact’s name and message, then click send.Ī texting website like SimpleTexting allows you to do the same thing–just from any internet-connected device, i.e., a PC, tablet, or mobile phone. What Is a Web-Based Text Messaging Service? If you’re in the same boat and looking to learn more about web-based texting platforms, you’ve come to the right place. Now they send texts directly over the computer or via our mobile app, saving both their thumbs and their cellphone numbers. So, they started searching for a texting website. We’re talking late-night questions from customers, early morning cancellations, and no opportunity to ever disconnect from work. They were using their personal cellphone to send and receive texts-but it quickly got out of hand. Many of our customers share some version of this story with us.

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